1. DEFINITIONS

1.1 In these conditions the following expressions shall have the following meanings:

(a) "Company" means Buy 4 Less Today ( Company Number 11464538 ) and whose registered office is situated at 64 Borough High Street, London VAT no: GB 260082631

(b) "Contract" means the contract between the Company and the Customer for the sale and purchase of Goods which shall be subject to these Conditions;

(c) "Customer" means the person, firm, company or other legal entity placing an order with the Company;

(d) "Conditions" means these terms and conditions;

(e) "Goods" means all those goods and materials which are to be supplied to the Customer by the Company under the Contract;

1.2 Words in the singular shall include the plural and vice versa, references to any gender shall include the others and references to legal persons shall include natural persons and vice versa.

1.3 The headings in these conditions are intended for reference only and shall not affect their construction.

2. INTRODUCTION

Below are listed our terms and conditions of sale. These terms and conditions apply to all transactions effected through the website or by any other electronic or physical mode of communication which results in a business transaction with the company. These terms and conditions apply to all business activities of the company – not just limited to the website. It is important that you read and understand these terms and conditions. No other conditions whether or not inconsistent with these Terms and Conditions shall apply. All orders that you place on this website or by any other means which result in a business transaction will be subject to acceptance in accordance with these terms and conditions for supply in the United Kingdom.

3. Important Terms and Conditions

3.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the www.Buy4LessToday website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website and/or placing subsequent orders with the company shall signify your acceptance to be bound by the latest terms and conditions.

3.2 If the Company is hindered or prevented from fulfilling any contractual obligation due to any cause beyond their reasonable control or by their inability to produce any goods, the Company may at its absolute discretion delay the performance of or cancel the whole or any part of the contract without incurring any liability whatsoever.

3.3 You confirm that you have the authority to bind any business on whose behalf you place an order with the company by any mode of communication. Customers entering into transactions with the Company expressly warrant that they are authorised to accept and are accepting these Terms and Conditions not only for themselves but also as agents for and on behalf of all other persons who are, or may become, interested in the Company's goods, whether in whole or part.

3.4 Using the website may require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). Information that you provide on this website and by email or letter must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately.

3.5 Where a Customer 'deals as a consumer as defined in Section 12(1) of the Unfair Contract Terms Act 1977 (as amended) these Terms and Conditions are subject to the Consumer's statutory rights, including but not limited to the Consumer Protection (Distance Selling) Regulations 2000. The Company shall in no way be entitled to exclude or limit such statutory rights.

3.6 The detail contained in the website is for information purposes only. E&OE. Images are for illustration purposes only. Due to many factors, the item despatched may not necessarily look like the image displayed. We display details of products with images and prices as an indication of our intention to either offer these items straight from stocks held or source it from reputable European manufacturers or other wholesalers or suppliers.

3.7 At no time, do we imply that the item ordered will be in stock for the delivery straight away? All equipment is ordered on a back to back basis [when you order from us, we will place an order with our supplier] from a manufacturer or another wholesaler or a supplier. If an item is not in stock, we will inform you of an estimated time of delivery. However, the time of delivery will not be considered as part of a sales contract.

3.8 Except as expressly stated in writing, the Company makes no representation as to the fitness of purpose or suitability of any goods sold for any purposes whatsoever. The Customer acknowledges that neither the Company nor its employees have any professional qualifications to advise as to fitness for purpose or suitability. The Customer acknowledges that no representatives have been made by the Company other than those incorporated in the Company’s catalogue, quotation and these Conditions and that goods have been selected and ordered by the Customer using their own skill and judgement.

3.9 Products displayed on the website indicate we have access to them whether they are stocked in our warehouse or our supplier’s warehouse. We do not stock items which sell very irregularly, expensive items. We have arrangements with our suppliers and manufacturers who will either deliver the product, within a few days to you directly from their warehouse or deliver it to us. We will keep you informed about the progress of your order. Items which are in stock in our warehouse are typically delivered in a reasonable time. In our experience, our delivery partners do a great job, and we rarely have delivery problems.

3.10 Special offers and discounts are not available in conjunction with any other offers.

3.11 Goods are sold on the understanding that they will be used for their intended purpose. No responsibility will be accepted by the seller, for trained or untrained personnel without qualified supervision using or misusing equipment supplied by the seller. All offers made by the company and on the website, are subject to stock availability. The seller reserves the right to restrict or refuse any orders for application of credit at any time. The seller takes special care to show correct sizes and specifications and such descriptions, whilst given as a guide in good faith are subject to alteration by the seller without notice. All colours in our printed materials and on the websites are as near as the printing process and technology will allow.

4. FORMATION OF CONTRACT

4.1 These Conditions shall apply to all orders received by the Company from a Customer for supply of goods (the Goods) in the United Kingdom. These Conditions will prevail over any terms and conditions on the Customer's order form, form of contract or any other communication sent by the Customer to the Company and the placing of an order for, or the acceptance of, the Goods by the Customer shall indicate unqualified acceptance of these Conditions. No other conditions whether or not inconsistent with these Conditions shall apply.

4.2 No employee, representative, agent or sales person has the Company's authority to vary, amend or waive any of these Conditions on behalf of the Company and no amendment or additions to any of these Conditions shall be deemed to have been accepted unless accepted in writing by a director of the Company or set out as a special condition in the order confirmation

5. ORDERS

5.1 The Company hereby notifies the Buyer that telephone calls received by the Company's order processing and customer support departments may be monitored for quality control, staff training and service improvement purposes.

5.2 Each order for Goods will be deemed to be an offer by the Customer to purchase the Goods upon these Conditions (the Order). A contract shall not be formed until the Goods are despatched (the Contract).

5.3 Goods are subject to availability, in the event that the Company is unable to supply the Goods, the Customer will be informed as soon as possible. An alternative will be offered or a full refund will be given where the Company has already received payment for those Goods.

5.4 The terms and conditions herein also apply to ALL orders placed using any mode of communication

5.5 The confirmation emailed after you submit an order is not an order confirmation or order acceptance from The Company. The 'confirmation' stage sets out the final details of your order. Following this, we will confirm your order by email/fax/phone informing you of any items not available for despatch in that order. At your request items will be put on "back order" or cancelled.

6. QUOTATIONS

6.1 A quotation by the Company shall not constitute an offer, and there shall be no binding contract until the company has accepted the order by fulfilling the order. A quotation shall be valid only for the period stated, and if no period is stated, 30 days from the date of quotation.

6.2 The Company reserves the right to alter any specification or any goods and to withdraw the availability of any goods without notification.

6.3 Unless otherwise specifically stated, all prices quoted by the Company are exclusive of Value Added Tax, which shall be due at the ruling rate on the date of the Company’s invoice to the Customer.

6.4 Additional carriage charges will be levied on certain bulky items.

6.5 Additional carriage charges will be levied to Scotland and Offshore Islands.

7.CUSTOMER'S AUTHORITY

Customers entering into transactions with the Company expressly warrant that they are authorised to accept and are accepting these Conditions.

8. DETAILS AND SPECIFICATIONS

Details and specifications of Goods will be as set out in the Company's website and current catalogue/marketing materials. The Company reserves the right to alter specifications of any given product and to withdraw any item or promotion without explanation or notification. Current specifications can be confirmed on the website, with the Company by telephone or email.

9. PRICES

9.1 The price for the Goods will be the price set out in the Company's current catalogue or websites or any specific sales promotional material (unless advised by the Company differently at point of purchase). Where the Company offers category and volume discounts on the Goods, details of such discounts and of any Goods which are not included within such discounts are published on www.Buy4LessToday.com

9.2 In the unlikely event that the price of an item has been incorrectly advertised the Company will contact the Customer to ask whether the Customer wishes to proceed at the correct price. If not, or the Company is unable to obtain the Customers instructions, the Company will cancel the Order and a full refund will be given where the Company has already received payment for those Goods.

9.3 The Company reserves the right to change any price without notice.

10.4 The Company shall be entitled to increase the price for the Goods at any time prior to delivery to take account of increases in costs including (but not limited to) labour, overheads and transport.

9.5 Costs of packaging, carriage and any applicable sales tax, duty, customs duties and all other taxes, duties and expenses in respect of the Goods, will be added to the price where relevant. All prices quoted are subject to VAT at the prevailing standard rate.

10. PAYMENT

10.1 The Company may at its sole discretion agree to set up a Customer on a credit account. Standard method of payment for credit accounts is by cheque or bank transfer BACS

10.2 The Customer shall make payment for the Goods in full not later than the end of the month after the month in which the invoice for the Goods is dated. The Company shall be entitled to invoice each instalment as and when delivery has been made. Time of payment shall be of the essence of the Contract. The Company may accept alternative methods of payments, at its sole discretion.

10.3 All other accounts including prepayment accounts and all other purchases require payment at time of order placement. The Company may, at its sole discretion, accept payments by credit, debit card or BACS.

10.4 In the event of overdue payment the Company may charge interest at the higher of a rate of four per cent above the base lending rate from time to time or such rate as is set down in any relevant statute. Such interest will accrue, compounded on a daily basis, from the date upon which payment was due until payment in full and shall continue both before and after judgment and the Company will be entitled to suspend delivery of subsequent Orders and any agreed discounts until the outstanding amount has been received.

10.5 Where, after acceptance of an order, the Company has grounds for believing that Customer may not be able to fulfil its payment obligations, the Company shall be entitled to require from the Customer suitable security for such payment obligations prior to delivery of the Goods.

10.6 The Customer shall not purport to set off or withhold any payment claimed or due from the Company under any Contract.

11. RISK AND OWNERSHIP FOR ALL CUSTOMERS

11.1 Except as otherwise provided in these Conditions, the risk of damage to or loss of the Goods shall pass to the Customer upon delivery of the Goods in accordance with clause

11.2 The Company shall retain title to and ownership of the Goods and the Customer will hold them as Company's bailee and fiduciary agent until the Company has received payment in full of all sums due under the Contract. If payments received from the Account Customer are not stated to refer to a particular invoice the Company may appropriate such payments to any outstanding invoice at the Company's discretion.

11.3 Until payment of the purchase price the Customer shall be the bailee of the Goods and except where otherwise permitted by the Company in writing the Goods shall be stored separately from any goods which belong to the Customer or any third party, and shall be clearly marked and identifiable as being the Company's property.

11.4 If the Account Customer fails to make any payment to the Company when due, compounds with its creditors, executes an assignment for the benefit of its creditors, has a bankruptcy order made against it or being a company, enters into voluntary or compulsory liquidation or has an administrator or administrative receiver or receiver appointed over all or part of its assets or takes or suffers any similar action in consequence of debt or becomes insolvent or if the Company has reasonable cause to believe that any of these events is likely to occur:

(a) the Customer grants the Company the right to enter without prior notice any premises where Goods owned by it may be, and to repossess and dispose of any Goods owned by it so as to discharge any sums owed to it by the Customer under this or any other contract; and

(b) the Customer's right to sell or otherwise dispose of the Goods shall terminate immediately; and

(c) the Company shall have the right to withhold delivery of any undelivered Goods and stop any Goods in transit; and

(d) any and all sums unpaid in respect of the Goods supplied under the Contract shall become immediately due and payable. Unless the Company expressly elects otherwise, any contract between the Company and the Account Customer for the supply of Goods shall remain in existence notwithstanding any exercise by the Company of its rights under this clause 8.

11.5 The Goods shall, once the risk has passed to the Customer in accordance with this clause 8 or otherwise, be and remain at the Customer's risk at all times unless and until the Company has retaken possession of them and the Customer shall comprehensively insure the Goods against loss or damage by accident, fire, theft or other risks usually covered by insurance in the type of business carried out by the Customer.

12. CANCELLATION OR AMENDMENT OF ORDERS

The Company will use all reasonable endeavours to meet Customers' individual requirements but the Company shall be under no obligation to accept cancellation or other amendment to any Order or any part of an Order once accepted by the Company. Where the Company agrees such cancellation or amendment to an Order, it is on the understanding that a reasonable cancellation or amendment charge, as detailed in Clause 16, may be levied at the Company's sole discretion.

13.DELIVERIES AND CARRIAGE

13.1 All Orders will be despatched by the most appropriate route. Where a Customer suggests an alternative route or places an Order outside the normal schedule, the Company shall have the right to charge the entire cost of delivery, irrespective of the value of the Order.

13.2 The Goods shall be delivered to the address stated in the Contract and the signature of an employee or agent of the Buyer at such address on the Seller's delivery note shall be conclusive proof of the delivery of the Goods. Any special delivery requirements or difficulties in delivering (e.g. narrow doorways, stairs, and restricted access) should be made known to the Company at the time of placing the Order and may be subject to additional costs. The Company cannot accept responsibility for any difficulties in delivery as a consequence of information or lack of information supplied by the customer.

13.3 The Company will use reasonable endeavours to deliver each of the Customer's Orders for the goods within the time agreed when the Company accepts an Order and, if no time is agreed, then within a reasonable time, but the time of delivery is not of the essence. If, despite those endeavours, the Company is unable for any reason to fulfil any delivery on the specified date, the Company will not be deemed in breach of the Contract, nor (for the avoidance of doubt) will the Company have any liability to the customer for direct, indirect or consequential loss or damage howsoever caused (including as a result of negligence) by any delay or failure in delivery. Any delay in delivery will not entitle the customer to cancel the Order or to receive a refund of any monies paid unless and until the customer has given 14 days' notice to the Company requiring the delivery to be made and the Company has not fulfilled delivery within that period. The customer shall have no other remedy in respect of late delivery. All goods are sold subject to reasonable availability and where appropriate, the Company reserves the right to substitute materials of equivalent or superior specification without notice.

13.4 The Company reserves the right to make an administration fee towards the carriage of orders under £100.00 ex VAT.

13.5 Unless otherwise stated in the Contract, the price of the Goods shall not include the cost of delivery where the agreed delivery location is within the United Kingdom, the Isle of Man or the Channel Islands. In the case of 'special deliveries' (i.e. deliveries that are not normal scheduled deliveries) a separate charge will be specified in the Contract. Any orders that are not to main land UK may incur additional costs. These will be advised to the Customer prior to the Order being despatched

13.6 Goods shipped direct from suppliers may be subject to additional carriage charges. Any additional charges will be advised prior to the Order being despatched to the Customer.

13.7 if the Customer fails to take delivery of the Goods on the date of delivery the Company will be entitled, at its sole discretion and without prejudice to its other rights, either:

(a) to store the Goods at the risk of the Customer and the Customer shall pay all costs and expenses of such storage (including any insurance) and any additional costs of carriage incurred; or

(b) to terminate the Contract with immediate effect and dispose of the Goods as the Company may determine.

13.8 The Company reserves the right to deliver in instalments at its discretion. Where delivery is by instalment, each instalment shall be treated as a separate contract and the failure by the Company to deliver any one or more instalments in accordance with these Conditions, or any claim by the Customer in respect of any one or more instalments shall not entitle the Customer to treat the Contract as a whole as repudiated.

13.9 The Customer shall indemnify and hold the Company harmless from and against any costs or losses incurred by the Seller as a result of the Customer's failure to take delivery of the Goods on the delivery date (in which case such indemnity shall include any additional storage charges) or cancellation of any order.

13.10 In the event of non-arrival of Goods, the Customer must inform the Company within 14 days of the date of the invoice or e-mail advice of despatch, otherwise no claim can be considered.

13.11 An extra handling charge will be incurred for re-dispatched parcels.

13.12 In the event of non-arrival of goods, Customers must inform the Company within 7 days of the date of the invoice or advice of despatch. Otherwise, no claim can be considered.

13.13 Any orders that are outside mainland UK will incur additional costs. This additional cost may not appear in the shopping basket. For the purpose of delivery by The Company, Mainland UK will be considered as any address in England, Wales and Scotland, but excluding the Scottish Highlands and Islands as described by UPS on their website. The additional cost will be advised to the Customer prior to the Order being despatched. Bulk Item Surcharge will apply.

13.14 If for any reason, we have to put an item on back order and deliver your order in separate consignments, we will only charge you for one delivery.

14.FORCE MAJEURE

The Company will not be liable to the Customer for any failure or delay in delivery of the Goods if it is due to any event beyond the reasonable control of the Company. The Company will be entitled to a reasonable extension of time for performing such obligations and shall not be liable for any loss or damage occasioned to the Customer thereby

15. WARRANTY AND LIABILITY

Goods are supplied according to the descriptions and specifications given on the website, in the relevant catalogues or marketing materials of the Company. Unless otherwise advised to the Customer on acceptance of the Order the Company gives no warranty other than that offered by the manufacturers of the Goods. The Company makes no representation as to the suitability of fitness of any goods for any particular purpose unless expressly given or made in Company brochures or websites. For details of manufacturer's warranties, refer to the to the manufacturers own description and specification.

In the event that an item is defective within the meaning of the Sale of Goods Act 1979 (as amended from time to time) the Company reserves the right, at its absolute discretion, to replace or repair the Goods as an alternative to refunding the purchase price.

In the event that the Customer has a valid claim for any defect, loss, damage or non-compliance with the Contract the Company's only obligations in respect of such defect, loss, damage or non-compliance shall be to:

(a) make good any shortage or non-delivery; and/or

(b) at its option replace the items concerned or refund the cost of such Goods to the Customer and any transport costs incurred by the Customer in connection with the delivery of the Goods in question and/or their return to the Company. In the event that the Company agrees to a replacement, the original items of concern must be returned

The Company shall not be liable for a breach of this warranty where:

  1. the Goods have been improperly altered in any way whatsoever, or been subject to misuse or unauthorised repair by the Customer;
  2. the Goods have been improperly installed or connected by the Customer;
  3. the Goods have been opened, partly used or the seals or labels have been removed or tampered with;
  4. the Goods have been damaged by fire, water, smoke or chemicals;
  5. any maintenance requirements relating to the Goods have not been complied with by the Customer;
  6. any instructions as to the storage of the Goods have not been complied with by the Customer in all respects;
  7. the Customer has failed to notify the Company of any visible or suspected defects or damage within 3 days of delivery where the defect or damage should be apparent on reasonable inspection, or within 5 days of the same coming to the knowledge of the Customer where the defect or damage is not one which should be apparent on reasonable inspection. It shall be the responsibility of the Customer promptly to check the Goods for quantity and patent defects following delivery by the Company.

16. NON-FAULTY RETURNED GOODS

16.1 Goods are not supplied on a sale or return basis. Returns of non-faulty goods will only be accepted at the sole discretion of and with the prior written permission of the Company. Permission must be obtained within 24 hours from time of delivery. In the event that permission is given then the Customer will be refunded in full. Where the Company agrees to the return of non-faulty Goods, such items must be returned in the following time frame

16.2 If any non-faulty Goods are returned, they must be unused, in original packaging, they must not be relabelled, tamper evident seals must be intact and the Goods must be fit for sale

16.3The cost of carriage of non-faulty returned Goods accepted by the Company is the responsibility of the Customer. The Company shall be entitled to impose a handling charge at a rate of 25% on net invoice value or a minimum handling charge for all cancellations, amendments and non-faulty returned Goods.

16.4 Items made to Customer's own specification or have been specifically ordered will not be accepted for return unless faulty.

16.5 Any credit will only be raised after satisfactorily passing inspection by the Company's distribution centre. The Company reserves the right to request photographic evidence. The Company accepts no responsibility for Goods whilst in transit back to the Company.

17. CONTRACTS (RIGHTS OF THIRD PARTIES) ACT 1999

No person who is not a party to this Agreement is entitled to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

18. PROPER LAW

These Terms and Condition and any Contract shall be governed by & construed according to the law of England and the Customer submits to the jurisdiction of the English courts.

19. E&OE

Any typographical, clerical other omissions or errors however made, in any of GPS’s literature, quotations, price lists, invoices or any other documents or information supplied by the company shall be subject to correction without any liability on the company's part.

20. MISCELLANEOUS PROVISIONS

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

If you are planning to use our products for business purposes, please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

The Company shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

To provide increased value to our customers, we may provide links and references to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website or access a recommended resource we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices of such websites or resources the content of such websites or resources, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by The Company.

The Company reserves the right to transfer, assign, or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

No delay or failure by The Company to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of The Company.

These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and The Company relating to ordering goods from The Company.

21. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in the copyright owners.

You acknowledge and agree that the material and content contained within this website is made available for your personal use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Market Place Website Terms & Conditions

1. Introduction

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4 You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

1.5 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

Copyright notice

2.1 Copyright (c) [year(s) of first publication] Buy4lesstoday

2.2 Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

3. Licence to use website

3.1 You may:

(a) view pages from our website in a web browser;

(b) download pages from our website for caching in a web browser;

(c) print pages from our website;

(d) stream audio and video files from our website; and

(e) use our website services by means of a web browser,

subject to the other provisions of these terms and conditions.

3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

3.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

3.5 Unless you own or control the relevant rights in the material, you must not:

(a) republish material from our website (including republication on another website);

(b) sell, rent or sub-license material from our website;

(c) show any material from our website in public;

(d) exploit material from our website for a commercial purpose; or

(e) redistribute material from our website.

3.6 Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.

3.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

4. Acceptable use

4.1 You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) conduct any systematic or automated data collection activities including without limitation scraping, data mining, data extraction and data harvesting on or in relation to our website without our express written consent;

(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

(f) violate the directives set out in the robots.txt file for our website; or

(g) use data collected from our website for any direct marketing activity including without limitation email marketing, SMS marketing, telemarketing and direct mailing.

4.2 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

5. Use on behalf of organisation

5.1 If you use our website or expressly agree to these terms and conditions in the course of a business or other organisational project, then by so doing you bind both:

(a) yourself; and

(b) the person, company or other legal entity that operates that business or organisational project,

to these terms and conditions, and in these circumstances references to "you" in these terms and conditions are to both the individual user and the relevant person, company or legal entity.

6. Buyer registration and accounts

6.1 This Section 6 applies to buyers and prospective buyers.

6.2 To be eligible for a buyer account on our website under this Section 6, you must be at least 18 years of age.

6.3 You may register for a buyer account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.

7. Seller registration and accounts

7.1 This Section 7 applies to sellers and prospective sellers.

7.2 To be eligible for a business account on our website under this Section 7, you must be operating a business and:

(a) if you are a sole trader, you must be at least 18 years of age.

(b) if you are a partnership, you must be established under the laws of England and Wales; and

(c) if you are a limited company or other limited liability entity, you must [be incorporated in England and Wales].

7.3 To be eligible for an individual account on our website under this Section 7, you must be at least 18 years of age.

7.4 You may register for a seller account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.

8. User login details

8.1 If you register for an account with our website, we will provide you with OR you will be asked to choose a user ID and password.

8.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 20; you must not use your account or user ID for or in connection with the impersonation of any person.

8.3 You must keep your password confidential.

8.4 You must notify us in writing immediately if you become aware of any disclosure of your password.

8.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

9. Cancellation and suspension of account

9.1 We may:

(a) suspend your account;

(b) cancel your account; and/or

(c) edit your account details,

at any time in our sole discretion without notice or explanation, providing that if we cancel any services you have paid for and you have not breached these terms and conditions, we will refund to you a pro rata amount of your payment, such amount to be calculated by us using any reasonable methodology.

9.2 You may cancel your account on our website using your account control panel on the website. You will not be entitled to any refund if you cancel your account in accordance with this Section 9.2.

10. Seller stores

10.1 If you register with our website as a seller, you will be able to create your own store OR stores on the website.

10.2 To create a store on our website, you should follow the instructions on our website.

10.3 Seller stores that are submitted will be automatically processed OR individually reviewed within 48 hours following submission.

10.4 Without prejudice to our other rights under these terms and conditions, we reserve the right to reject, unpublish and/or delete any seller store that breaches these terms and conditions or that does not meet any additional guidelines for seller stores published on our website.

10.5 If we permit the publication of a seller store, it will remain published on our website for the relevant period set out on our website from time to time, subject to these terms and conditions.

11. Seller listings

11.1 If you register with our website as a seller and create a store on the website, you will be able to submit listings to the website.

11.2 To create a listing on our website, you should follow the instructions on our website.

11.3 Listings that are submitted will be automatically processed OR individually reviewed within 48 hours following submission.

11.4 Without prejudice to our other rights under these terms and conditions, we reserve the right to reject, unpublish and/or delete any listings that breach these terms and conditions or that do not meet any additional guidelines for listings published on our website; and if we reject, unpublish or delete a listing for any of these reasons, we will not refund any fees you may have paid to us in respect of the listing.

11.5 If we permit the publication of a listing, it will remain published on our website for the relevant period set out on our website from time to time, subject to these terms and conditions.

11.6 Listings submitted to our website must be true, fair, complete and accurate in all respects.

11.7 Listings submitted to our website must constitute bona fide listings relating to product classification.

11.8 Listings must be allocated to the appropriate category or categories. If you cannot identify an appropriate category for a listing, please contact us.

11.9 You must keep your listings up to date using our website interface; in particular, you must remove any listings in respect of products that have ceased to be available.

11.10 You must ensure that all prices specified in or in relation to a listing are in pounds Sterling only.

12. Product rules

12.1 The only products that may be the subject of a listing on our website are products falling within the following categories: Physical or Digital Products

12.2 You must not use our website to advertise, buy, sell or supply services and intangible products

12.3 You must not advertise, buy, sell or supply through our website any product that:

(a) breaches any law, regulations or code, or infringes any person's intellectual property rights or other rights, or gives rise to a cause of action against any person, in each case in any jurisdiction and under any applicable law;

(b) consists of or contains material that would, if published on our website by you, contravene the provisions of Section 4 or Section 20; or

(c) is or relates to: drugs, narcotics, steroids or controlled substances; pornography; obscene, indecent or sexually explicit materials; knives, swords, firearms or other weapons; ammunition for any weapon; items that encourage or facilitate criminal acts or civil wrongs; or items that encourage or facilitate the infringement of any intellectual property right.

13. The buying and selling process

13.1 You agree that a contract for the sale and purchase of a product or products will come into force between you and another registered website user, and accordingly that you commit to buying or selling the relevant product or products,

(a) a buyer must add the products he or she wishes to purchase to the shopping cart, and then proceed to the checkout;

(b) if the buyer is a new user, he or she must create a buyer account with the website and log in; otherwise, the buyer must enter his or her login details;

(c) once the buyer is logged in, he or she consented to the terms and conditions of our website.

(d) the buyer will be transferred to the website of the appointed payment service provider, and the payment service provider will handle the buyer's payment to the seller; buyers must submit payment in full via credit or debit card or PayPal.

(e) the website will then send to the buyer an automatically generated acknowledgement of payment;

(f) once the seller has checked whether it is able to meet the buyer's order, the seller will send to the buyer an order confirmation, (at which point the order will become a binding contract between the seller and the buyer) or the seller will confirm by email that it is unable to meet the buyer's order).

14. Terms and conditions of sale

14.1 Sellers must use the website interface to create legal notices applying to their relationships with customers.

14.2 A seller must ensure that:

(a) the seller's legal notices are sufficient to meet the seller's legal disclosure obligations and other legal obligations; and

(b) the seller complies with all laws applicable to their product listings and sales, including where applicable the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002.

14.3 Except to the extent that a buyer and seller expressly agree otherwise (but subject to the mandatory requirements of applicable law) , the following provisions will be incorporated into the contract of sale and purchase between the buyer and the seller:

(a) the price for a product will be as stated in the relevant product listing;

(b) delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs and charges, and VAT and other taxes] will only be payable by the buyer if this is expressly and clearly stated in the product listing;

(c) deliveries of products must be made within [30 days] following the date the contract of sale comes into force or such shorter period as the buyer and seller may agree;

(d) appropriate means of delivery of products must be used by the seller; and

(e) products must be of satisfactory quality, and must be fit for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer.

14.4 If the seller is a trader and the buyer is a consumer, the provisions of Section 15 shall be incorporated into the contract of sale and purchase between a buyer and a seller.

14.5 Both buyers and sellers undertake to comply with the agreed terms and conditions of sale and purchase.

15. Distance contracts: cancellation right

15.1 This Section 15 applies if and only if the seller is a trader (a person acting for purposes relating to that person's trade, business, craft or profession, whether acting personally or through another person acting in the trader's name or on the trader's behalf) and the buyer is a consumer (an individual acting wholly or mainly outside his or her trade, business, craft or profession).

15.2 The buyer may withdraw an offer to enter into a contract with a seller through our website or cancel a contract entered into with a seller through our website (without giving any reason for the withdrawal or cancellation) at any time within the period:

(a) beginning upon the submission of the buyer's offer; and

(b) ending at the end of 14 days after the day on which the goods come into the buyer's physical possession or the physical possession of a person identified by the buyer to take possession of them (or, if the contract is for delivery of multiple goods, lots or pieces of something, 14 days after the day on which the last of those goods, lots or pieces comes into the buyer's physical possession or the physical possession of a period identified by the buyer to take possession of them).

15.3 In order to withdraw an offer to contract or cancel a contract on the basis described in this Section 15, the buyer must inform the seller of the buyer's decision to withdraw or cancel (as the case may be). The buyer may inform the seller by means of any clear statement setting out the decision. In the case of cancellation, the buyer may inform the seller using the cancellation form that we or the seller will make available to the buyer. To meet the cancellation deadline, it is sufficient for the buyer to send the communication concerning the exercise of the right to cancel before the cancellation period has expired.

15.4 If the buyer cancels a contract on the basis described in this Section 15, the buyer must send the products back to the seller (to the address specified by the seller on our website) or hand them over to the seller or a person authorised by the seller to receive them. The buyer must comply with this obligation without undue delay and in any event not later than 14 days after the day on which the buyer informs the seller of the decision to cancel the contract. The buyer must pay the direct cost of returning the products.

15.5 If the buyer cancels an order in accordance with this Section 15, the buyer will receive from the seller a full refund of the amount you paid to the seller in respect of the order including the costs of delivery to the buyer, except:

(a) if the buyer chose a kind of delivery costing more than the least expensive kind of delivery that the seller offers, the seller reserves the right to retain the difference in cost between the kind of delivery the buyer chose and the least expensive kind of delivery that the seller offer; and

(b) as otherwise provided in this Section 15.

15.6 If the value of the products returned by the buyer is diminished by any amount as a result of the handling of those products by the buyer beyond what is necessary to establish the nature, characteristics and functioning of the products, the seller may recover that amount from the buyer up to the contract price. The seller may recover that amount by deducting it from any refund due to the buyer or require the buyer to pay that amount direct to the seller. Handling which goes beyond the sort of handling that might reasonably be allowed in a shop will be "beyond what is necessary to establish the nature, characteristics and functioning of the products" for these purposes.

15.7 The seller will refund money using the same method used to make the payment, unless the buyer has expressly agreed otherwise. In any case, the buyer will not incur any fees as a result of the refund.

15.8 Unless the seller has offered to collect the products, the seller will process a refund due to the buyer as a result of a cancellation on the basis described in this Section 15 within the period of 14 days after the day on which the seller receive the returned products or (if earlier) after the day on which the buyer supplies to the seller evidence of having sent the products back. If the seller has not sent the products at the time of withdrawal or cancellation or has offered to collect the products, the seller will process a refund due to the buyer without undue delay and, in any case, within the period of 14 days after the day on which the seller is informed of the withdrawal or cancellation.

15.9 The buyer will not have any right to cancel a contract as described in this Section 15 insofar as the contract relates to:

(a) the supply of any sealed audio recordings, sealed video recordings or sealed computer software which have been unsealed by the buyer;

(b) the supply of products the price of which is dependent upon fluctuations in financial markets which the seller cannot control and which may occur during the cancellation period;

(c the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;

(d) the supply of goods which are liable to deteriorate or expire rapidly;

(e) the supply of non-prefabricated goods that are made on the basis of an individual choice of or decision by the buyer, or goods that are clearly personalised;

(f) the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, where such goods have been unsealed by the buyer; and

(g) the supply of goods which are, according to their nature, inseparably mixed with other items after delivery].

16. Marketplace fees

16.1 Marketplace sellers must pay to us the following amounts:

(a) fees in respect of the creation of a seller account; as requested by our website. The seller will be informed about the fee to pay.

(b) fees in respect of the creation of a seller store; the seller will be informed about the fee to pay.

(c) fees in respect of the creation of a seller listing; and

(d) commission in respect of each sale made through our website.

16.2 In respect of fees payable to us by sellers:

(a) the fees will be as specified on our website from time to time; and

(b) the scope and duration of the services in respect of which the fees are payable will be as specified on our website at the time those fees are paid.

16.3 In respect of commission payable to us by sellers:

(a) commission shall be payable at at the rate of 10% of aggregate sales value (excluding value added taxes, sales taxes and delivery charges)OR at the rate or rates specified on our website from time to time;

(b) we shall deduct commission due from amounts held or processed by us on behalf of the seller; and

(c) commission payments are non-refundable, irrespective of whether a buyer subsequently cancels the underlying order and irrespective of whether a buyer is entitled to, or receives, a refund in respect of such an order.

16.4 All amounts stated in these terms and conditions or on our website are stated exclusive of VAT.

16.5 We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services that have been previously paid.

16.6 We may vary commission rates from time to time by posting new rates on our website, but this will not affect any liability to pay commission that accrues before the new rates are posted.

17. Payments

17.1 You must pay to us the fees in respect of our website services in advance, in cleared funds, in accordance with any instructions on our website.

17.2 If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.

17.3 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a) an amount equal to the amount of the charge-back;

(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);

(c) an administration fee of GBP 25.00 including VAT; and

(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 17.3 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 17.3.

17.4 If you owe us any amount under or relating to these terms and conditions, we may suspend or withdraw the provision of services to you.

17.5 We may at any time set off any amount that you owe to us against any amount that we owe to you, by sending you written notice of the set-off.

18. Our role

18.1 You acknowledge that:

(a) we do not confirm the identity of website users, check their credit worthiness or bona fides, or otherwise vet them;

(b) we do not check, audit or monitor the information contained in listings;

(c) we are not party to any contract for the sale or purchase of products advertised on the website;

(d) we are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers and process payments on behalf of sellers;

(e) we are not the agents for any buyer or seller,

and accordingly we will not be liable to any person in relation to the offer for sale or sale or purchase of any products advertised on our website; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale or purchase of any products and we will have no obligation to mediate between the parties to any such contract.

18.2 The provisions of this Section 18 are subject to Section 23.1.

19. Your content: licence

19.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

19.2 You grant to us a[worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media ,reproduce, store and publish your content on and in relation to this website and any successor website.

19.3 You grant to us the right to sub-license the rights licensed under Section 19.2.

19.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 19.2.

19.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

19.6 You may edit your content to the extent permitted using the editing functionality made available on our website.

19.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

20. Your content: rules

20.1 You warrant and represent that your content will comply with these terms and conditions.

20.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

20.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a) be libellous or maliciously false;

(b) be obscene or indecent;

(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

(d) infringe any right of confidence, right of privacy or right under data protection legislation;

(e) constitute negligent advice or contain any negligent statement;

(f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity];

(g) be in contempt of any court, or in breach of any court order;

(h) be in breach of racial or religious hatred or discrimination legislation;

(i) be blasphemous;

(j) be in breach of official secrets legislation;

(k) be in breach of any contractual obligation owed to any person;

(l) depict violence in an explicit, graphic or gratuitous manner;

(m) be pornographic, lewd, suggestive or sexually explicit;

(n) be untrue, false, inaccurate or misleading;

(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

(p) constitute spam;

(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or

(r) cause annoyance, inconvenience or needless anxiety to any person.

20.4 Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet.

20.5 You must not use our website to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms and conditions.

20.6 You must not submit to our website any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

21. Report abuse

21.1 If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

21.2 You can let us know about any such material or activity [by email or using our abuse reporting form].

22. Limited warranties

22.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date; or

(c) that the website or any service on the website will remain available.

22.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

22.3 To the maximum extent permitted by applicable law and subject to Section 23.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

23. Limitations and exclusions of liability

23.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

23.2 The limitations and exclusions of liability set out in this Section 23 and elsewhere in these terms and conditions:

(a) are subject to Section 23.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

23.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

23.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

23.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

23.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

23.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

23.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

23.9 Our aggregate liability to you in respect of any contract to provide services to you under these terms and conditions shall not exceed the greater of:

(a) £100; and

(b) the total amount paid and payable to us under the contract.

24. Indemnity

24.1 You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions.

25. Breaches of these terms and conditions

25.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(c) permanently prohibit you from accessing our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all of your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g) suspend or delete your account on our website.

25.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

26. Third party websites

26.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

26.2 We have no control over third party websites and their contents, and subject to Section 23.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

27. Trade marks

27.1 Identify trade marks, our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.

27.2 The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

28. Variation

28.1 We may revise these terms and conditions from time to time.

28.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. if you do not agree to the revised terms and conditions, you must stop using our website.

28.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

29. Assignment

29.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions - providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.

29.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

30. Severability

30.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

30.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

31. Third party rights

31.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

31.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

32. Entire agreement

32.1 Subject to Section 23.1, these terms and conditions[, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

33. Law and jurisdiction

33.1 These terms and conditions shall be governed by and construed in accordance with English law.

33.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

34. Statutory and regulatory disclosures

34.1 We will specify on the website or elsewhere in these terms and conditions the different technical steps you must follow to conclude a contract under these terms and conditions, and also the technical means for identifying and correcting input errors prior to the placing of your order.

34.2 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

34.3 These terms and conditions are available in the English language only.

34.4 G C Lines registered in England and Wales; you can find the online version of the register at www.buy4lesstoday.co.uk/www.buy4less.com, and our registration number is 11464538.

34.5 G C Lines are the owners of the websites :www.buy4lesstoday.co.uk and www.buy4lesstoday.com

35.6 G C Lines Limited is incorporated in England and wales on 16th July 2018.

34.9 The website of the European Union's online dispute resolution platform is available at https://webgate.ec.europa.eu/odr/main. The online dispute resolution platform may be used for resolving disputes.

35. Our details

35.1 This website is owned and operated by G C Lines Limited

35.2 We are registered in England and Wales under registration number 8611498, and our registered office is at 64 Borough High Street London SE1 1XF.

35.3 Our principal place of business is at the address above.

35.4 You can contact us:

(a by post, using the postal address given above;

(b) using our website contact form;

(c) by telephone, on [the contact number published on our website from time to time; or

(d) by email, using [the email address published on our website from time to time.

Marketplace website terms and conditions: drafting notes

Marketplace websites are those that enable users to come together to offer for sale, sell and purchase products. This terms and conditions document has been designed for such marketplaces, providing that the products in question are physical products. The legal rules and practical considerations relating to the sale of physical products are somewhat different to those relating to the sale of services and digital products, and you should not use this document for services marketplaces or digital product marketplaces. Nor should you use this document for auction websites.

Section 1: Introduction

Section 1.2

Optional element.

The completed document should be easily accessible on the website, with a link from every page.

Section 1.3

Optional element. Will all or any website users give their express consent to the terms of this document?

Ideally, from a legal perspective, all users would be asked to expressly agree to the terms of the document. However, in practice, express consent is rarely sought from casual website visitors. On the other hand, it is easy to obtain the express consent of users who register with the website or submit any material to the website, eg by clicking "I accept" on an electronic version of the document. You should retain evidence of the acceptance of the document terms by each such user.

  • Under what circumstances will users be asked to give their express consent to the terms of this document?

Section 1.4

Optional element. Are there any age restrictions on the use of the website?

The use of websites by minors can be legally problematic. There are a number of different legal issues. For example, under English law, contracts may be unenforceable against minors. Another issue concerns data protection. The law of data protection imposes additional burdens in relation to the processing of any personal data of a minor and personal data provided by a minor. The effects of the law of indecency may also depend upon whether a website is accessible by minors. Obviously, the inclusion of a requirement in your terms and conditions that minors refrain from using a website is no guarantee that they will do so. Where your website is directed at, or likely to be used by, minors, we recommend that you seek specialist legal advice.

  • What is the minimum age for website users?

Section 1.5

Optional element. Does the website use cookies (including session cookies and third party cookies)?

The inclusion of this statement in your website legal documents will not in itself satisfy the requirements of the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended) concerning consent to the use of cookies. Guidance concerning methods of obtaining such consent is included on the Information Commissioner's website (http://www.ico.gov.uk).

  • What is the title of the document on the website that contains cookie information?

Section 2: Copyright notice

Section 2.1

  • What was the year of first publication of the relevant copyright material (or the range of years)?
  • Who is the principal owner of copyright in the website?

Section 3: Licence to use website

The scope of the licence to use will vary with each site. Consider carefully exactly what your users should be allowed to do with your website and material on your website.

Section 3.1

  • Will audio and/or video files be published on the website?
  • Will the website make available any dynamic services to users?
  • Describe the website services in question.

Section 3.2

Optional element.

Section 3.3

Optional element.

  • For what purposes may the website be used?

Section 3.4

Optional element.

Section 3.6

Optional element. Are users permitted to redistribute any specific content from the website (eg newsletters)?

  • What types of content are redistributable?
  • In what formats may redistributable content be redistributed?
  • To whom may redistributable content be redistributed?

Section 4: Acceptable use

Section 4.1

  • Should automated interactions with the website be prohibited?
  • Will the website incorporate a robots.txt file?
  • Should users be prohibited from using the website for direct marketing activity?

Section 4.2

Optional element.

  • What standard of veracity etc should user-submitted content meet?

Section 5: Use on behalf of organisation

Do you want to expressly bind business (and other organisations) on whose behalf the website is used to the terms of this document?

Section 5.1

  • Do you wish to specify the particular exceptions to the general rule?
  • What exceptions are there to the general rule that "you" refers to both the individual and the organisation?

Section 6: Buyer registration and accounts

Section 6.2

Optional element. Do any eligibility criteria apply to buyer account registration?

  • What eligibility criteria apply?

Section 6.3

  • How do users register with the website?

Section 7: Seller registration and accounts

Section 7.2

Optional element.

  • What eligibility criteria apply to sole traders?
  • What eligibility criteria apply to partnerships?
  • What eligibility criteria apply to companies and other limited liability entities?

Section 7.3

Optional element. Do any eligibility criteria apply to account registration?

  • What eligibility criteria apply?

Section 7.4

  • How do users register with the website?

Section 8: User login details

Optional element.

Section 8.1

  • How will users' login details be generated?
  • What account credentials will users have upon account creation?

Section 8.2

Optional element.

Section 8.3

Optional element.

Section 8.4

Optional element.

Section 8.5

Optional element.

Section 9: Cancellation and suspension of account

Section 9.2

  • How may a user cancel his or her account on the website?

Section 10: Seller stores

Optional element.

Section 10.1

  • Can a seller create one store, or more than one store, on the website?

Section 10.2

Optional element.

  • What steps should a seller follow to create a website store?

Section 10.3

Optional element.

  • Are seller stores automatically processed or subject to individual review?
  • Within what time period will acceptable seller stores be published on the website?

Section 10.4

Optional element.

Section 10.5

  • For what period will seller stores remain published on the website?
  • Specify the exact period during which store will remain published.

Section 11: Seller listings

This provision governs the content of product listings that sellers post on the website.

Section 11.1

  • Is the creation of a seller store a pre-requisite for the submission of listings?

Section 11.2

Optional element.

  • How does a registered seller create a listing on the website?

Section 11.3

Optional element.

  • Are listings automatically processed or individually reviewed?
  • Within what period will listings be published (if accepted)?

Section 11.4

Optional element.

Section 11.5

  • For what period will listings remain published on the website?
  • Specify a particular period.

Section 11.6

Optional element.

Section 11.7

Optional element.

  • To what subject matter must listings relate?

Section 11.8

Optional element.

Section 11.9

Optional element.

Section 11.10

Optional element.

  • What currency or currencies will be permitted?

Section 12: Product rules

Optional element.

This provision governs the types of products that may be listed for sale on the website.

Section 12.1

Optional element. Must products listed on the website fall within some defined category or categories?

  • What types of products are sellers permitted to list on the website?

Section 12.3

  • What types of products are prohibited?

Section 13: The buying and selling process

Section 13.1

  • Do you wish to define the buyer-seller contracting process, or use our default description of a standard process?
  • What process will be followed to form a contract between a buyer and a seller?

Section 14: Terms and conditions of sale

Section 14.1

Optional element.

Section 14.2

Optional element.

Section 14.3

Mandatory rules of law - for example, in relation to B2C contracts, the Consumer Rights Act 2015 - may affect the terms of the contract between the seller and the buyer.

  • Should sellers be permitted to contract out from the minimum contract terms specified in this provision?

Section 15: Distance contracts: cancellation right

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply special rules to certain distance contracts between traders and consumers (i.e. B2C) for the sale of goods entered into via a website, as well as certain other contracts (not discussed here). The Regulations, effective on 13 June 2014, replace the Consumer Protection (Distance Selling) Regulations 2000. See: http://www.legislation.gov.uk/uksi/2013/3134/contents/made Unfortunately, the rules are too complex to describe in detail here, and you should read the Regulations or at least a more detailed summary of them. A handful of the key points have been set out below. First, traders must make certain pre-contract disclosures. The information traders need to disclose is set out in Schedule 2 to the Regulations, and includes information about the cancellation rights under the Regulations. Some of the information may be contained in terms and conditions or other standard documents, whilst some will usually be customer-specific. Second, certain of the Schedule 2 information (mostly concerned with the characteristics of the goods, pricing and payments and contract duration - see Regulation 14(2)) must be provided directly before the order is placed. This could be on page of a checkout process where the consumer is asked to check the details of the order before paying. Third, when placing an order the consumer should explicitly acknowledge the obligation to pay. If the order is made by pressing a button, the button text should be "Order with obligation to pay" or something equivalent. Fourth, the trader must send to the consumer confirmation of the contract on a "durable medium". Typically, this will be a confirmation email. The confirmation should repeat any Schedule 2 information that was not previously given on a durable medium. Fifth, the trader should make available to consumers a partially filled-in copy of the model cancellation form set out in Schedule 3(B). The trader may also wish to make available a filled-in copy of the model instructions for cancellation set out in Schedule 3(A) - but one of the purposes of the distance selling provisions in this document is to replace those model instructions. If you use both, ensure they are consistent. Sixth, the trader should have in place appropriate procedures to comply with cancellation requests. In summary, consumers may cancel a contract to purchase goods at any time within the period of 14 days following delivery. There are lots of exceptions and special rules that are not covered in this note, so do read the Regulations or some more detailed guidance. See, for instance, the Distance Selling Hub on the Trading Standards website: http://dshub.tradingstandards.gov.uk/

Section 15.3

If the marketplace gives the consumer the option of cancelling by means of a web form and the consumer uses that web form to cancel, the trader must acknowledge the cancellation "on a durable medium without delay". See Regulation 31.

Section 15.4

If the trader has offered to collect the goods, or the goods were delivered to the consumer's home and could not, by their nature, normally be returned by post, then it is the trader's responsibility to collect the goods. See Regulation 34(1) of the Regulations. If either of these circumstances may apply, then this provision should be amended accordingly.

Section 15.9

  • Will contracts of sale cover any of these categories of subject matter?

Section 16: Marketplace fees

Section 16.1

  • What sorts of payments must marketplace sellers make to the website operator?

Section 16.2

Optional element.

Section 16.3

Optional element.

  • Will the rate of commission be defined in this document or on the website?
  • At what rate will commission be charged?

Section 16.4

Optional element. Is the website operator registered for VAT?

Under the Price Marking Order 2004, VAT-inclusive selling prices must be shown to consumers. VAT-exclusive prices can be, and usually are, shown to business customers.

  • Will fees be stated inclusive or exclusive of VAT?

Section 16.5

Optional element.

Section 16.6

Optional element.

Section 17: Payments

Section 17.2

Optional element.

Section 17.3

Optional element. Will the website operator be entitled to compensation in the event of an unjustified charge-back?

  • Within what period will customers have to pay charges associated with charge-backs (starting on the date of a written request for payment)?
  • Will the website operator be entitled to compensation in the event of an unjustified charge-back?
  • What administration fee will you charge to customers who initiate an unjustified charge-back?

Section 17.4

Optional element.

Section 17.5

Optional element. Does the website operator need a right of set off in relation to sums owed by users?

Section 18: Our role

Optional element.

Section 18.1

  • Are website users vetted in any way?
  • Are website listings checked, audited or monitored?
  • Does the website operator process payments?

Section 19: Your content: licence

Section 19.1

  • Define "your content".

Section 19.2

  • What type of licence do users grant to the website operator?
  • What does the licence allow the website operator to do with user content?

Section 19.4

Optional element. Should the website operator be granted a right to bring proceedings in respect of third party infringements?

Section 19.5

Optional element. Should users be asked to waive their moral rights (such as the right of paternity and the right to object to derogatory treatment) in the content they submit to the website?

Section 19.6

Optional element. Can users edit their own content after it has been posted to the website?

Section 20: Your content: rules

Section 20.2

This very general prohibition against unlawful user content may be supplemented by rules relating to specific kinds of illegality, as well as prohibitions upon lawful but undesirable content.

Section 20.3

Optional element.

  • Do you want to expressly prohibit the publication by users of information about how to commit crimes and the promotion of criminal activities?
  • Should the depiction of violence be prohibited?
  • Should the prohibition on depicting violence be limited to explicit etc violence?
  • Should pornographic material be prohibited?
  • Should the prohibition on pornographic material be supplemented with a prohibition on lewd, suggestive or sexually explicit material?
  • Should untrue, false, inaccurate or misleading content be prohibited?
  • Should potentially dangerous advice be prohibited?
  • Should spam be prohibited?
  • Should offensive etc material be prohibited?
  • Should annoying etc material be prohibited?

Section 20.4

Optional element. Do you want to require civility from your users in relation to the posting of material on the website?

Section 20.5

Optional element. Do you want to prohibit hyperlinks in user content that point to material that is prohibited by the terms of this document?

Section 20.6

Optional element.

Section 21: Report abuse

Will there be a special procedure (which could be as simple as a designated email address) for reporting abusive conduct or materials on the website?

Websites that allow the publication of user generated content should incorporate an abuse reporting procedure. The existence of such a procedure may help the website operator to take advantage of certain defences that may be available in respect of such user generated content. For instance, the website operator defence set out in Section 5 of the Defamation Act 2013 and elaborated in the Defamation (Operators of Websites) Regulations 2013 will only be available where the operator has responded to a notice of complaint sent by the complainant, a process which may be made simpler by the use of a dedicated communications channel. The guidance notes accompanying the legislation have this to say on the subject: "The Government encourages operators to set up and publicise a designated email address for this purpose as a matter of good practice, which we encourage complainants to use. Operators may also wish to provide an online form that complainants can use to submit a Notice of Complaint".

Section 21.2

Optional element.

  • How can users report unlawful and unwanted materials and activities on the website?

Section 22: Limited warranties

Section 22.1

Optional element.

Section 22.2

Optional element.

Section 23: Limitations and exclusions of liability

Contractual limitations and exclusions of liability are regulated and controlled by law, and the courts may rule that particular limitations and exclusions of liability in contracts are unenforceable. Exclusions and limitations of liability in UK B2B contracts are primarily regulated by the Unfair Contract Terms Act 1977 ("UCTA"), while exclusions of liability in UK B2C contracts are primarily regulated by the Consumer Rights Act 2015 ("CRA"). Contracts regulated by UCTA cannot exclude or restrict a party's liability for death or personal injury resulting from negligence (Section 2(1), UCTA). Except insofar as the relevant term satisfies the requirements of reasonableness, such contracts cannot exclude or restrict liability: (i) for negligence (which includes a breach of an express or implied contractual obligation to take reasonable care or exercise reasonable skill) (Section 2(2), UCTA); or (ii) for misrepresentation (Section 3, Misrepresentation Act 1967). In addition, if a contract is regulated by UCTA, and one of the parties is dealing on the other's written standard terms of business, then except insofar as the relevant contractual term satisfies the requirements of reasonableness the other party cannot: (i) exclude or restrict his liability in respect of a breach of contract; or (ii) claim to be entitled to render a contractual performance substantially different from that which was reasonably expected of him; or (iii) claim to be entitled, in respect of the whole or any part of his contractual obligation, to render no contractual performance at all (see Section 3, UCTA). UCTA includes various other restrictions, particularly in the case of contracts for the sale of goods and contracts under which possession or ownership of goods passes. Consumer contracts regulated by the CRA cannot exclude or restrict liability for death or personal injury resulting from negligence (Section 65(1), CRA). Further, any "unfair term" in such a contract will not be binding on the consumer (Section 62(1), CRA). A contractual term is unfair "if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract to the detriment of the consumer" (Section 62(3), CRA). Sections 47 and 57 of the CRA prevent a trader using exclusion clauses to abridge the rights of a consumer in relation to digital content and services respectively. Section 47 of the CRA provides that a term of a contract to supply digital content is not binding on the consumer if it excludes or restricts the trader's liability under the provisions of the CRA relating to: (a) digital content being of satisfactory quality; (b) digital content being fit for a particular purpose; (c) digital content being as described; (d) pre-contract information; or (e) the trader's right to supply the digital content. Section 57 of the CRA provides (inter alia) that a term in a services contract will not bind consumers if it excludes any liability of the trader to provide the services with reasonable care and skill. A "grey list" of provisions that may be regarded as unfair is set out in Part 1 of Schedule 2 to the CRA. Some of these have implications for the drafting of limitations and exclusions of liability. For example, they include: "[a] term which has the object or effect of excluding or limiting the trader's liability in the event of the death of or personal injury to the consumer resulting from an act or omission of the trader." "Where a term of a consumer contract, or a consumer notice, purports to exclude or restrict a trader's liability for negligence, a person is not to be taken to have voluntarily accepted any risk merely because the person agreed to or knew about the term or notice" (Section 65(2), CRA). The courts may be more likely to rule that provisions excluding liability, as opposed to those merely limiting liability, are unenforceable. If there is a risk that any particular limitation or exclusion of liability will be found to be unenforceable by the courts, that provision should usually be drafted as an independent term, and be numbered separately from the other provisions. These guidance notes provide a very incomplete and basic overview of a complex subject. Accordingly, you should take legal advice if you may wish to rely upon a limitation or exclusion of liability.

Section 23.1

Do not delete this provision (except upon legal advice). Without this provision, the specific limitations and exclusions of liability in the document are more likely to be unenforceable.

Section 23.3

Optional element. Do you want to attempt to exclude all liability for free services and information?

This sort of exclusion is quite common, but unlikely to be enforceable in court.

Section 23.5

Optional element.

Section 23.6

Optional element.

  • Should this exclusion of liability apply only to non-consumers?

Section 23.7

Optional element.

"Consequential loss" has a special meaning in English law: it means any loss that, whilst not arising naturally from the breach, was specifically in the contemplation of the parties when the contract was made.

  • Should this exclusion of liability apply only to non-consumers?

Section 23.8

Optional element. If the website operator is a limited liability entity (eg a limited company), do you want to expressly exclude liability on the part of officers and employees?

Section 23.9

Optional element. Do you want to include a liability cap in this document?

Liability caps may be unenforceable in practice.

  • Do you want to include a liability cap in this document?
  • What monetary amount should be used in the liability cap?
  • What floating amount should be used in the liability cap?

Section 24: Indemnity

Optional element.

Section 25: Breaches of these terms and conditions

Section 25.1

  • Will account suspension or deletion be a possibility here?

Section 25.2

Optional element.

  • Do you wish to specify types of action that are prohibited here?
  • Detail the types of action which are prohibited by this provision.

Section 26: Third party websites

Optional element.

Section 27: Trade marks

Do any trade marks (registered or unregistered, yours or someone else's) appear on your website?

Trade marks may be registered or unregistered. It is a criminal offence under Section 94 of the Trade Marks Act 1994 to falsely represent that a trade mark is registered. Accordingly, you must not use the (R) symbol in relation to unregistered trade marks.

Section 27.1

It is customary in legal documents to identify specific trade marks using capital letters (eg TRADE MARK) and, in the case of registered marks, registration particulars (eg UK trade mark registration number 000001 for TRADE MARK).

  • Please identify your trade marks, by reference to registration particulars in the case of registered trade marks.

Section 27.2

Optional element. Will or might any third party trade marks be reproduced on the website?

Section 28: Variation

Changes to legal documents published on a website will not generally be retrospectively effective, and variations without notice to and/or consent from relevant users may be ineffective.

Section 28.2

  • Will website users be notified of changes to the document?

Section 28.3

Optional element. Will registered users be required to consent to variations?

Section 29: Assignment

Section 29.1

Part 1 of Schedule 2 to the Consumer Rights Act 2015 contains an indicative and non-exhaustive list of terms which may be regarded as unfair. Included in this list are terms having "the object or effect of allowing the trader to transfer the trader's rights and obligations under the contract, where this may reduce the guarantees for the consumer, without the consumer's agreement".

  • Do you want to explicitly state that consumers will not lose any "guarantees" as a result of an assignment?

Section 31: Third party rights

Optional element.

This provision is designed to exclude any rights a third party may have under the Contracts (Rights of Third Parties) Act 1999.

Section 32: Entire agreement

Section 32.1

  • What other documents govern the use of the website?

Section 33: Law and jurisdiction

The questions of which law governs a document and where disputes relating to the document may be litigated are two distinct questions.

Section 33.1

This document has been drafted to comply with English law, and the governing law provision should not be changed without obtaining expert advice from a lawyer qualified in the appropriate jurisdiction. In some circumstances the courts will apply provisions of their local law, such as local competition law or consumer protection law, irrespective of a choice of law clause.

  • Which law should govern the document?

Section 33.2

In some circumstances your jurisdiction clause may be overridden by the courts.

  • Should the jurisdiction granted be exclusive or non-exclusive? Choose "non-exclusive" jurisdiction if you may want to enforce the terms and conditions against users outside England and Wales. Otherwise, choose "exclusive jurisdiction".
  • The courts of which country or jurisdiction should adjudicate disputes under the document?

Section 34: Statutory and regulatory disclosures

Optional element.

This provision includes certain disclosures that may aid compliance with certain statutes and regulations, including the Electronic Commerce (EC Directive) Regulations 2002.

Section 34.1

Optional element.

Regulation 9(1) of the Electronic Commerce (EC Directive) Regulations 2002 provides that "Unless parties who are not consumers have agreed otherwise, where a contract is to be concluded by electronic means a service provider shall, prior to an order being placed by the recipient of a service, provide to that recipient in a clear, comprehensible and unambiguous manner the information set out in (a) to (d) below - (a) the different technical steps to follow to conclude the contract; (b) whether or not the concluded contract will be filed by the service provider and whether it will be accessible; (c) the technical means for identifying and correcting input errors prior to the placing of the order; and (d) the languages offered for the conclusion of the contract. One "technical step" should be to provide acknowledgement of receipt of the order to the recipient of the service "without undue delay and by electronic means" (Regulation 11(1)(a)), although this requirement does not apply "where parties who are not consumers have agreed otherwise". See also Regulation 11(1)(b): "Unless parties who are not consumers have agreed otherwise, where the recipient of the service places his order through technological means, a service provider shall ... make available to the recipient of the service appropriate, effective and accessible technical means allowing him to identify and correct input errors prior to the placing of the order".

Section 34.2

Optional element.

Section 34.3

Optional element.

This is intended to meet the requirements of Regulation 9(1)(d) of the Electronic Commerce (EC Directive) Regulations 2002.

  • What language or languages will the document be available in?

Section 34.4

Optional element. Is the website operator registered in a trade or similar register that is available to the public?

The Electronic Commerce (EC Directive) Regulations 2002 provide that if you are "registered in a trade or similar register available to the public", you must provide "details of the register in which the service provider is entered and his registration number, or equivalent means of identification in that register".

  • What is the name of the trade register?
  • At what URL can the trade register be found?
  • What is the website operator's registration number?

Section 34.5

Optional element. Is the website operator subject to an authorisation scheme (eg under financial services legislation)?

The Electronic Commerce (EC Directive) Regulations 2002 provide that "where the provision of the service is subject to an authorisation scheme" you must provide "the particulars of the relevant supervisory authority".

  • What is the name of the authorisation scheme to which the website operator is subject?
  • What authority supervises the authorisation scheme?

Section 34.6

Optional element. Is the service provider a member of a regulated profession (eg solicitors)?

The Electronic Commerce (EC Directive) Regulations 2002 provide that if "the service provider exercises a regulated profession", it must provide "(i) the details of any professional body or similar institution with which the service provider is registered; (ii) his professional title and the member State where that title has been granted; (iii) a reference to the professional rules applicable to the service provider in the member State of establishment and the means to access them".

  • What is the website operator's professional title?
  • Which professional body regulates the website operator?
  • In which jurisdiction was the professional title granted?
  • What is the name of the document containing the rules governing the profession?
  • At what URL can the rules be found?

Section 34.7

Optional element. Does the website operator subscribe to any codes of conduct?

The Electronic Commerce (EC Directive) Regulations 2002 provide that "a service provider shall indicate which relevant codes of conduct he subscribes to and give information on how those codes can be consulted electronically".

  • Identify the codes of conduct in question.
  • Where can the codes be viewed?

Section 34.8

Optional element. Is the website operator registered for VAT?

  • What is the website operator's VAT number?

Section 34.9

Optional element.

Article 14(1) of Regulation (EU) No 524/2013 provides: "Traders established within the Union engaging in online sales or service contracts, and online marketplaces established within the Union, shall provide on their websites an electronic link to the ODR platform. That link shall be easily accessible for consumers. Traders established within the Union engaging in online sales or service contracts shall also state their e-mail addresses."Also note Article 14(2), which provides: "Traders established within the Union engaging in online sales or service contracts, which are committed or obliged to use one or more ADR entities to resolve disputes with consumers, shall inform consumers about the existence of the ODR platform and the possibility of using the ODR platform for resolving their disputes. They shall provide an electronic link to the ODR platform on their websites and, if the offer is made by e-mail, in that e-mail. The information shall also be provided, where applicable, in the general terms and conditions applicable to online sales and service contracts."Some of the same ground is covered in the equivalent UK rules, which are contained in Regulations 19 and 19A of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 (as amended by The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015).Regulation 19A(1) provides: "Where under an enactment, rules of a trade association, or term of a contract, an online trader is obliged to use an alternative dispute resolution procedure provided by anADR entity or EU listed body, the trader must - (a) provide a link to the ODR platform in any offer made to a consumer by email; and (b) inform consumers of - (i) the existence of the ODR platform; and (ii) the possibility of using the ODR platform for resolving disputes.Regulation 19A(2) provides: "The information in (1)(b) must also be included in the general terms and conditions of online sales contracts and online service contracts of the trader, where such general terms and conditions exist."Regulation 19A(3) provides: "An online trader must on its website - (i) provide a link to the ODR platform; and (ii) state the online trader's email address."Regulation 19A(4) provides: "An online marketplace must provide a link to the ODR platform on its website."

  • Include this text if "under an enactment, rules of a trade association, or term of a contract, [the] online trader is obliged to use an alternative dispute resolution procedure provided by an ADR entity or EU listed body".

Section 34.10

Optional element.

Regulations 19(1) of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 (as amended by The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015) provides: "Where, under an enactment, rules of a trade association, or term of a contract, a trader is obliged to use an alternative dispute resolution procedure provided by an ADR entity or EU listed body the trader must provide the name and website address of the ADR entity or EU listed body - (a) on the trader's website, if the trader has a website; and (b) in the general terms and conditions of sales contracts or service contracts of the trader, where such general terms and conditions exist."

Section 35: Our details

Optional element.

UK companies must provide their corporate names, their registration numbers, their place of registration and their registered office address on their websites (although not necessarily in this document). Sole traders and partnerships that carry on a business in the UK under a "business name" (i.e. a name which is not the name of the trader/names of the partners or certain other specified classes of name) must also make certain website disclosures: (i) in the case of a sole trader, the individual's name; (ii) in the case of a partnership, the name of each member of the partnership; and (iii) in either case, in relation to each person named, an address in the UK at which service of any document relating in any way to the business will be effective. All websites covered by the Electronic Commerce (EC Directive) Regulations 2002 must provide a geographic address (not a PO Box number) and an email address. All website operators covered by the Provision of Services Regulations 2009 must also provide a telephone number.

Section 35.1

  • What is the name of the company, partnership, individual or other legal person or entity that owns and operates the website?

Section 35.2

Optional element. Is the relevant person a company?

  • In what jurisdiction is the company registered?
  • What is the company's registration number or equivalent?
  • Where is the company's registered address?

Section 35.3

Optional element.

  • Where is the relevant person's head office or principal place of business?

Section 35.4

Optional element.

  • By what means may the relevant person be contacted?
  • Where is the relevant person's postal address published?
  • Either specify a telephone number or give details of where the relevant number may be found.

Either specify an email address or give details of where the relevant email address may be found